Terms of Service

You must be (a) at least eighteen (18) years old, (b) able to form a legally binding contract under applicable law, and (c) not prohibited from receiving the Service under any applicable law, regulation, or sanctions program. By using the Service you represent and warrant that each of these is true.

The Service provides (i) a privately leased phone number that you may use to receive a one-time SMS verification code on your own device, and (ii) written, step-by-step instructions to assist you in setting up a new mobile-platform account (Google or Apple) and installing applications using that account. We do not access, modify, or interact with any third-party platform on your behalf, and we do not act as your agent.

You must provide accurate, current, and complete information when registering, and must keep it updated. You are responsible for safeguarding your credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use.

Access to the full Service requires a one-time payment for the “Fresh Start Package.” All payments are processed by a third-party payment processor (currently Stripe), and you authorize us and the processor to charge the payment method you provide. Prices are in U.S. dollars and exclusive of any applicable taxes, duties, or fees, which are your responsibility. We may change pricing at any time, but a change will not affect a purchase already completed.

Refund eligibility is governed exclusively by our Refund Policy, which forms part of these Terms.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your own personal, non-commercial purposes. All rights not expressly granted are reserved.

You agree that you will not, and will not permit any third party to:

• use the Service for any unlawful, infringing, or fraudulent purpose, or in violation of any applicable law, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, Computer Fraud and Abuse Act (CFAA), or wire-fraud statutes;
• use a provisioned phone number for harassment, threats, unsolicited marketing, robocalls, two-factor authentication for any account other than the intended sign-up, identity theft, or any service unrelated to its intended purpose;
• resell, sublicense, redistribute, or otherwise commercially exploit the Service or any output, content, or instructions obtained from it;
• copy, reverse-engineer, decompile, disassemble, scrape, or attempt to derive the source code or underlying algorithms of the Service;
• use the Service to interfere with, disrupt, or compromise the integrity or performance of any third-party platform, network, or system;
• impersonate any person or entity or misrepresent your identity or affiliation;
• use any bot, crawler, scraper, or other automated means to access the Service;
• circumvent, disable, or otherwise interfere with security-related features of the Service;
• use the Service in any manner that could damage, disable, overburden, or impair the Service.

We may investigate and take action against suspected violations, including immediate suspension or termination, without notice and without refund.

You alone are responsible for your conduct when using the Service and for any communications made using a phone number provisioned to you. You agree that we are not responsible for any consequences arising from your conduct, including any action taken against you by a third-party platform such as Hinge or Match Group.

The Service — including all text, instructions, walkthroughs, software, graphics, logos, designs, and the “Hinge Unban” name and brand — is owned by us or our licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. Except for the limited license granted in Section 6, no rights are transferred to you. References to third-party trademarks (including Hinge and Match Group) are nominative-fair-use references only and imply no affiliation.

The Service relies on third-party services (e.g., payment processors, telecom providers, hosting and analytics providers, identity providers). We are not responsible for the performance, content, terms, or practices of any third party. Your use of any third-party platform discussed in our walkthroughs (including Hinge, Google, and Apple) is at your sole risk and is governed by that third party’s terms.

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ACCURATE, ERROR-FREE, OR SECURE, OR THAT ANY OUTCOME WILL BE ACHIEVED BEYOND WHAT IS EXPRESSLY PROVIDED IN THE REFUND POLICY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL HINGE UNBAN OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

You agree to defend, indemnify, and hold harmless Hinge Unban and its officers, directors, employees, agents, contractors, affiliates, and licensors from and against any claim, demand, action, loss, liability, damage, cost, or expense (including reasonable attorneys’ fees) arising out of or relating to: (a) your access to or use of the Service; (b) your breach of these Terms or any policy incorporated herein; (c) your violation of any law or regulation; (d) your violation of any third-party right, including any third-party platform’s terms of service or community guidelines; or (e) any communication or content sent, received, or stored using a phone number provisioned to you.

We may suspend, restrict, or terminate your access to the Service at any time, with or without cause and with or without notice, including (without limitation) for suspected violation of these Terms or misuse of a provisioned phone number. Upon termination, your right to use the Service ceases immediately. Sections 7 through 16 and 18 through 21 survive termination.

These Terms, and any dispute arising out of or relating to these Terms or the Service, are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles, and by applicable federal law. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

(a) Mandatory Individual Arbitration.Any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your relationship with us (collectively, “Disputes”) will be resolved exclusively by final and binding individual arbitration, rather than in court, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The arbitrator, and not any court, has exclusive authority to resolve all threshold questions, including arbitrability, scope, and enforceability of this arbitration agreement. The seat of arbitration is Wilmington, Delaware; hearings may be conducted by telephone or videoconference unless the arbitrator orders otherwise.

(b) Class-Action Waiver.YOU AND HINGE UNBAN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate or join more than one person’s claims and may not preside over any form of representative or class proceeding.

(c) Small-Claims Exception. Either party may elect to bring qualifying individual claims in a small-claims court of competent jurisdiction in lieu of arbitration.

(d) 30-Day Right to Opt Out. You may opt out of this arbitration agreement by submitting written notice through our contact form within thirty (30) days of first accepting these Terms; the notice must include your full name and the email associated with your account. Opting out does not affect any other part of these Terms.

(e) Severability of this Section. If the class-action waiver is held unenforceable, the entire arbitration agreement is null and void, but the remainder of these Terms will remain in effect.

We may revise these Terms from time to time. The “Last updated” date reflects the most recent revision. Material changes will be brought to your attention through the Service. Your continued use of the Service after changes are posted constitutes acceptance.

We may provide notices to you through the Service, by email to the address associated with your account, or by any other reasonable means. You consent to receive electronic communications from us, and you agree that all such communications satisfy any legal requirement that they be in writing.

We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, governmental action, labor disputes, internet or telecommunications failures, or actions taken by third-party providers.

If any provision of these Terms is held unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect. Our failure to enforce any right is not a waiver of that right. You may not assign or transfer these Terms without our prior written consent; we may freely assign these Terms.

These Terms, together with the Privacy Policy, Refund Policy, and Disclaimer, constitute the entire agreement between you and Hinge Unban regarding the Service and supersede any prior agreements. For any questions regarding these Terms, use our contact form.